FAQ QUICK MENU:

REGISTRATION   |   HOTEL & TRAVEL   |   OPTIONAL ACTIVITIES   |   LIPAC DINNER

RU MOBILE APP   |   SPONSORSHIPS   |   GENERAL QUESTIONS   |   THINGS TO DO IN HORSESHOE BAY

 

REGISTRATION

Q: When will registration open and what are the rates?

A: Online registration is open. Early bird rates are $695 for members, $795 for non-members, and $425 for spouses/guests. Rates will go up $100 after September 3, so register early to save! For the online registration, please note that members will need to be logged in to access the discounted member registration rate.

Q: I forgot my member login. How do I find it?

A: On the login screen you will see links that say "Forgot your password?" and "Forgot your username?" You can use those links to have your username and/or a password reset link sent to you. However, note that unless you changed it, your username should be the e-mail address TALHI has on file for you. If you are new to TALHI and do not have a login yet, contact TALHI staff.

Q: What does my registration fee include?

A: Full registrations include access to all conference sessions; the Welcome Reception Monday; Round Up Reception, Round Up Dinner, optional CLE lunch Tuesday; breakfast Wednesday; MCLE credit & credit processing; and access to the Round Up mobile app, which includes an interactive schedule and attendee contact info. Spouse/guest registrations include the Welcome Reception, Round Up Reception, Round Up Dinner, and breakfast Wednesday. 

Registration fees do NOT include the LIPAC dinner (open to Incentive Program qualifiers [and spouse/guest] only) or the golf tournament or outing (which have separate registration fees).

Q: My company is not a TALHI member, can I still attend?

A: Yes, non-members are welcome to attend at the non-member registration rate (and spouses/guests can attend at a special spouse/guest rate that includes meals and social activities). 

Q: How do I register my spouse/guest?

A: Your online registration form will include a place to register your spouse/guest and select which conference meals and events your spouse/guest plans to attend. Please be sure to provide an e-mail address for your spouse/guest so we can send them pertinent updates.

Q: Will I receive a confirmation of my registration?

A: The online registration system will send you a confirmation of submission and important info to the e-mail address you used to register. You will also receive a second automatic email with either a receipt (if you paid by credit card) or an invoice (if you chose to mail in a check).

Q: What is your cancellation policy?

A: If you are unable to attend but a colleague would like to attend in your place, there is no fee to transfer the registration; simply contact TALHI with the new attendee's name and contact info. If you need to cancel a registration outright, a refund, less a $50 administrative fee, will be issued for cancellations received in writing via mail, e-mail, or fax by September 9. No refunds will be issued for cancellations received after September 9 or for no-shows.

Q: Is there a registration deadline?

A: We recommend you register by September 3 to take advantage of early bird pricing; registration fees increase after that date. Online pre-registration will close on September 20, but walk-in registrations will still be accepted on site.

Q: My schedule has changed since I registered and I need to change my RSVP to some of the conference events.

A: Whether you want to change your RSVP from "Will Attend" to "Won't Attend" or vice versa on certain conference meals, sessions, or events, simply e-mail us ASAP.

Q: I am bringing my family with me. Will there be activities for them to enjoy?

A: Your family will love Horseshoe Bay, and you are welcome to bring them with you. We even have a special spouse/guest registration rate that includes Round Up meals and social activities as listed above (see "What does my registration include?"). While you are in conference sessions, guests can enjoy a variety of activities at the resort; click here for information on things to do off-resort.

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HOTEL & TRAVEL

Q: What is the hotel for the Round Up and how do I make a reservation?

A: The Round Up hotel is the Horseshoe Bay Resort, located at 200 Hi Circle North, Horseshoe Bay, Texas 78657, in the beautiful Texas Lake & Hill Country. TALHI has a room block with a rate starting at $239 (plus $28 resort fee and applicable taxes). This rate is guaranteed until September 9 or until the room block is filled; after that reservations are based on availability. The hotel will also honor the rate three days before and three days after the conference, subject to availability, should you wish to extend your stay. To secure your room, reserve online or call 1-877-611-0112 and mention TALHI.

Q: What is included in the resort fee?

A: The $28/night resort free includes high-speed internet, self-parking, local and long distance calls, golf bag storage, daily newspapers available in lobby area, access to all resort pools, 14 tennis courts, and 3 premium golf courses (tee rates still apply), access to golf practice facilities, self-service laundry facilities, in-room coffee and tea, 24-hour fitness center, access to select resort private facilities and Yacht Club beaches on Lake LBJ, and resort transportation anywhere on resort grounds.

Q: What items do they have in the rooms?

A. In your room you will find bottled water, glasses, an ice bucket, a mini fridge, a Keurig with coffee and tea, plugs & USB ports on the desk and both nightstands, an alarm clock, a big screen TV, a safe, an iron & ironing board, a hair dryer, a make up mirror, Kleenex, cotton balls, and Geneva Guild soap, shampoo, conditioner, body wash, and moisturizer. The showers do not have tubs. Each floor has an ice machine and a soda vending machine.

Q: What if I want to extend my stay in Horseshoe Bay?

A: The Horseshoe Bay Resort may honor TALHI's $239 rate up to three days before and after the conference, depending on room availability. You may still be able to get the rate extended by calling the Horseshoe Bay Resort at 1-877-611-0112 to make your reservation. Be sure to mention that you are with the TALHI group and wish to take advantage of the shoulder dates at our group rate.

Q: How do I get to the hotel?

A: The Horseshoe Bay Resort is west of Austin, 60 miles from Austin-Bergstrom International Airport. Ground transportation options include car rentals, SuperShuttle, and rideshares. If you are driving in to Horseshoe Bay, the resort is easily mappable on various map mobile apps.

Q: Will all conference programming be held at the Horseshoe Bay Resort?

A: All programming and events will be held at the Horseshoe Bay Resort.

Q: Is there a deadline to make my hotel reservation?

A: TALHI's room block with the discounted rates starting at $239 ends on September 9 or when the room block fills, whichever comes first, so we highly recommend making your hotel reservation early to ensure you get a room. We cannot guarantee rooms will be available after the block is full. To reserve after September 9call 1-877-611-0112 and mention TALHI; though our room block is full, they may still honor our $239 rate based on availability.

Q: What if I need to adjust or cancel my hotel reservation?

A: Contract the Horseshoe Bay Resort directly to update or cancel your reservation. If cancelling your reservation, you must do so more than 48 hours before arrival or you will be charged for the cost of one room night plus tax.

Q: What does the hotel provide standard in their rooms? What about amenities?

A: stay tuned for a listing of items available in the rooms. You will have complimentary high speed internet in your room. The hotel offers amenities including pools, shops, a Kid's Club, lake activities, tennis, pickleball, golf, sunset cruises, youth activities, Birds of the Bay, marina and boardwalk, fitness center and classes, concierge, golf, wine country tours, bike rentals, spa, restaurants, and as in-room dining. The Bayside Spa offers spa and salon services, as well as an in-spa pool and hot tub for use before or after your service. They are offering 20% off spa services; just mention TALHI when you call to book your appointment. Attendees can also get 20% off golf rounds by mentioning TALHI when they schedule.

Q: How/where do I park at the hotel?

A: Self parking is included in your daily resort fee; they have plenty of surface parking available. Valet parking is available at additional cost.

Q. Does the resort have a dress code?

A: Yes, certain areas of the resort do have a dress code, including the Yacht Club and golf courses. Click here for more details.

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OPTIONAL ACTIVITIES

Q. What is the new optional activity on Monday morning, and what is the participation fee?

A. New this year, we are offering an alternative LIPAC outing on Monday, September 23 for folks who don't golf. This outing will include a cruise on the lake from 11 am-noon, followed by lunch at the new Waterfront restaurant from 12-1 pm. Like the golf tournament, this event will have a separate registration fee ($75) that is a donation to the LIPAC Candidate Fund (personal or PAC check; the fund cannot accept corporate contributions).

Q: When and where is the TALHI LIPAC Golf Tournament being held, and what is the entry fee?

A: The TALHI LIPAC Golf Tournament is being held the morning of Monday, September 23, at the Ram Rock Course of the Horseshoe Bay Golf Club. (Please note that golfers may need to plan to arrive on Sunday, September 22, in order to play in the tournament on Monday morning.) Entry into the tournament is NOT included in your Round Up registration fee. The tournament is a fundraiser for the PAC, so the entry fee is a minimum $125 donation to the PAC candidate fund (personal or PAC check; the fund cannot accept corporate contributions). Tournament sponsorships include complimentary entry into the tournament.

Q: How do I enter the golf tournament, and what does my entry fee include?

A: When you register for the Round Up, select the golf tournament in the optional activity section. Please note that entry into the tournament is NOT included in your Round Up registration fee, as the tournament is a fundraiser for the PAC. The entry fee is a minimum $125 donation to the PAC candidate fund, which must be a personal or PAC check (the fund cannot accept corporate contributions). Tournament sponsorships include complimentary entry into the tournament.

If you select the golf tournament when you register, you will be e-mailed a separate invoice for the tournament registration fee. This includes your greens fees, range balls, use of the practice range, beverage cart, and breakfast and lunch at the golf club. Club rentals will be available from the golf club at an additional cost. Mulligans may be purchased on site the day of the tournament for a $20 (cash or personal check) donation to the PAC candidate fund. The tournament will take place at the Horseshoe Bay Golf Club. Please observe proper golf attire rules when playing. Collared shirts are required. No t-shirts or denim allowed. Soft spikes only. Tennis shoes are permitted.

Q: What are the optional activities for Tuesday, and what are the associated costs?

A: There is an optional CLE lunch on Tuesday before the start of the general sessions. If you are a registered full attendee, your registration fee includes this optional lunch; simply note on your registration that you plan to attend. TALHI committees/task forces/working groups have time set aside to meet on Tuesday morning before the CLE lunch. For those not participating in the lunch or the meetings, there are plenty of amenities and experiences to enjoy at the resort, including 20% off at the spa and golf course.

Q: What if I don't want to participate in any of the optional activities Monday or Tuesday morning?

A: If you do not wish to participate in any of the organized optional activities provided by TALHI, there is plenty to do at the resort. The hotel offers amenities including pools, shops, a Kid's Club, lake activities, tennis, pickleball, golf, sunset cruises, youth activities, Birds of the Bay, marina and boardwalk, fitness center and classes, concierge, golf, wine country tours, bike rentals, spa, restaurants, and as in-room dining. The Bayside Spa offers spa and salon services, as well as an in-spa pool and hot tub for use before or after your service. They are offering 20% off spa services; just mention TALHI when you call to book your appointment. Attendees can also get 20% off golf rounds by mentioning TALHI when they schedule.

Q: What if I changed my mind about attending an optional activity?

A: If you indicated you planned to play in the golf tournament and/or attend the CLE lunch when you registered, but changed your mind about it, please e-mail us ASAP so we know not to include you in the counts.

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LIPAC DINNER

Q: Who is eligible to attend the LIPAC Dinner on Monday night?

A: The LIPAC Dinner is our annual recognition of our member companies who have participated in the LIPAC Incentive Program by donating $1000 or more to the PAC in the past year. This dinner is open only to employees (and spouse/guest) of qualifying companies. There is no cost for qualified members to attend.

Q: How do I RSVP to the LIPAC Dinner on Monday night?

A: If you are an employee of a qualified company (or their spouse/guest) and plan to attend the dinner, please indicate so on the registration form when you register for the Round Up. If you did not RSVP for the dinner when you registered but would like to attend, e-mail us.

Q: My company is not on the list of qualified companies, but I would like to attend the LIPAC Dinner. What can I do?

A: If you or your company are interested in becoming qualified by participating in the LIPAC Incentive Program, more information about the program can be found here.

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ROUND UP MOBILE APP

Q: Why should I download the TALHI mobile app for Round Up?

A: The mobile app contains the full interactive, customizable conference schedule and allows you to be alerted to last minute changes to the program (if any) and reminders about conference events. You can access contact info and bios for the presenters, as well as contact info for your fellow attendees, and message them within the app. Helpful info about the conference and things to do in San Antonio is also available in the app.

In addition, TALHI members have access to additional TALHI information within the app, including the general TALHI calendar of events and the full TALHI membership directory.

Q: How do I access the Round Up mobile app?

A: All registered attendees can download the TALHI mobile app from your mobile provider's app store. If you have already downloaded the app and set up your login, you will see a new section for the 2019 Round Up. If you are just now downloading the app, you will be prompted to create a login. TALHI members should use the e-mail address TALHI has on file as their username; spouses/guests, non-members, and speakers should use the e-mail address you submitted with your Round Up registration as your username. All users will be prompted to set up their own unique password. If you need additional assistance, our app user guides can be found here.

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SPONSORSHIPS

Q. What sponsorship opportunities are available for the Round Up, and what are the costs and perks?

A: Several sponsorship options are available, and almost all include one or more complimentary Round Up registrations as a perk. A downloadable PDF form outlining sponsor levels, cost, and perks is available here. You can sign up as a sponsor by filling out and returning the PDF form to us, or by signing up online.

Q: I am a sponsor. How do I register using my complimentary registration?

A: You should have received an e-mail from TALHI staff with your discount code you should use when registering. Fill out the general online registration form and click Next; there will be a place to enter your discount code.  

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GENERAL QUESTIONS

Q: What is the dress code?

A: "Business casual" is appropriate for the general sessions, Welcome Reception, CLE breakfast, and LIPAC Dinner. Standard golf attire is required for the golf tournament. "Business casual" is appropriate for the Round Up Reception/Dinner, though some folks do like to dress a little more formally in "business" attire. Because temperatures in meeting rooms tend to fluctuate, we suggest you dress in layers or bring a light sweater or jacket just in case. The resort does have a dress code for the Yacht Club and golf course.

Q: What's the weather like in Horseshoe Bay?

A: In late September Horseshoe Bay averages highs in the upper 80s and lows in the upper 60s, and average rain chances of 24%. As the Round Up nears, you can check here for a 10-day forecast.

 Q: Will I get CLE credit?

 A: The entire program, will be submitted for MCLE credit by the State Bar of Texas, including one hour of ethics credit for the CLE Lunch. Stay tuned on approval. If you would like MCLE credit, be sure to stop by the registration desk before you leave to sign our CLE list (you'll need to include your bar number). If you would like proof of attendance for CLEs for an organization other than the State Bar of Texas, we are happy to provide you with a certificate of hours completed, upon request.

 Q: My question has not been answered here. Whom should I contact?

A: Please feel free to e-mail our Administrative Manager if you have additional questions about the Round Up. The Horseshoe Bay Resort also has a helpful list of FAQs.

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THINGS TO DO IN HORSESHOE BAY

Q: What is there to do/eat/shop at the resort? What about spa and fitness activities?

A. Horseshoe Bay resort amenities and experiences include swimming pools, lake activities, spa and fitness center, golf, tennis, a putting course, pickleball, a Kids' Club, interactive wildlife shows, shopping, and more. The concierge can provide you with a list of scheduled activities when you are on site. The resort also has nine different dining options, from sophisticated dining to casual poolside options. If you choose to play a round of golf or visit Bayside Spa, be sure to mention TALHI to get 20% off your round or service!

Q: I won't have a car. How can get around in Horseshoe Bay Resort?

A: You won't need a car at the resort; it's very walkable, and they also offer complimentary transportation services to their amenities, restaurants, marina, tennis courts, golf courses, and activities. The concierge can assist you in arranging the resort shuttle.

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